Offshore Development Centers
Partner with us to build out your offshore development centers in India focused on delivering value and innovation through optimal resource utilization, while you focus on your core business objectives.
Client Concerns
Our approach
Strategy definition
It’s important to outline the objectives clearly, with respect to the functions that will be in focus at the GCC, the expected cost savings or efficiency improvements, and clarifying the primary purpose of the GCC. It is important to align these goals with respect to the choice of the talent pool and the location of the GCC. Subsequent steps to refine this strategy include a feasibility study around the location, talent, cost of living, political stability, ease of doing business and regulatory environment.
Location analysis
It’s important to first identify the location based on the talent pools that are required and the corresponding cost structures. Leasing an office space will also involve decisions around timelines, number of private spaces required, specificity of workspace culture to be incorporated. Technology incorporation into the workspace is key to a productive environment.
Talent solutions
We build the brand kit of the company to attract the right talent. This includes articulation of the key value proposition for the client, growth opportunities for the talent in the organization, learning opportunities amongst other things. This also helps ensure that salary does not become the only discussion point. We also get in touch with a number of talent suppliers, and access standard screening packages including AI trained tools to do the first level of screening. We provide a qualified shortlist of candidates to the client.
Business Operations
India has a large set of regulatory compliances. We work with multiple best-in-class partners to ensure that the client is fully compliant with the local regulations. This includes laws around transfer pricing, workplace laws, laws around prevention of sexual harassment, transport of women employees etc. There are also a number of regulations around the local filing of taxes. We also help the client with budgeting and forecasting based on the scale of operations.
Best Practices
Based on our experience, there are a number of best practices, that ensure the success of a Global Capability Center. We bring this rich experience to bear in our discussions with our clients. This could be something as simple as the time spent on training or the infrastructure provided for effective telecommunication, we have got the client covered.